Count the benefits
Opinurate's market-defining customer-experience management (CEM) solution offers benefit after benefit. It benefits your customers. It benefits your employees. It benefits your company.
Benefit your customers
Research shows that 90% of customers would appreciate the opportunity to communicate directly (and privately) with company decision-makers. Opinurate provides your patrons with precisely this ability, which is an instant benefit for them.
But with Opinurate you can offer customers more – much more. We organise and supply a host of amazing prizes for your customers to win. Your customers want to talk to you and with Opinurate you can reward them for their feedback. They will be heard, and they will feel valued.
Benefit your employees
To provide the best possible service, your company's employees need to know what customers appreciate most. Opinurate lets you understand exactly how customers feel about their experiences – and that's information that can be shared with staff.
You can analyse what your customers are saying and target staff training accordingly. Informed employees are more responsive to customers' needs. The satisfaction of delivering provably better customer experiences will improve staff morale.
Benefit your company
Of course, satisfying both customers and employees is itself an advantage. But Opinurate will benefit your business in many other ways.
For starters, our prize-based CEM technology will encourage many more customers to visit your websites. Many more customer visits means many more opportunities to secure repeat business. Then, there's information. With Opinurate's technology at your side, you will gather new insights about your customers – their spending habits, preferences and personal details. This information is supplied voluntarily and directly. This is valuable information. Accurate information. Powerful information.
And this valuable, accurate and powerful information brings the biggest benefit – Opinurate will help your business grow. Our analytical tools identify how, when and where to target inventory, marketing and training resources to maximise returns.
Rewarded customers, satisfied employees, and constantly refreshed information to grow your business – the Opinurate benefits.
Call today for FREE advice
We like to say that Opinurate is customer-experience management. To find out why call us today, on 0800 098 8110 – both the call and our advice are free.