The best customer feedback informs decisions and facilitates positive business change. Our platform empowers action, adding a clear customer voice to all of your team's decisions.
Make continuous improvements with ongoing customer feedback. Learn quickly about emerging issues and ensure customer opinion is captured on every strategic business change.
A platform tailored to your business
Available anytime, anywhere.
Relevant Insights for your entire business
Instantly recognisable insights on the KPI's and metrics that matter to your business. Our platform gives managers a clear performance overview with the flexibility to investigate and understand emerging feedback trends.
Give every employee the opportunity to make informed decisions, develop performance and benchmark customer satisfaction through feedback. Our individually tailored dashboards ensure your whole your business can enhance your customer experience.
Continuous and genuine perfomance feedback from the customers your front-line staff serve.
Give every manager the insights to compare performance across business locations, regions and areas.
Comprehensive data analysis dashboards give every employee the resources to monitor performance across the business.
Board of Directors
Overview reports and deep analysis gives Board Members the valuable insights they need to make informed decisions.
Customer Focused Performance
Within your team
Give employees at every level the opportunity to benchmark their own performance against other stores, employees and business areas to foster constant improvement.
With ongoing feedback across your business, measuring customer experience improvement at every level is simpler than ever.
Opinurate is the solution that we were looking for...dynamic and delivers results
John Hodgson — Central Director of OperationsM&Co
To discuss what we can do for your business, fill in the form below and we will contact you shortly.